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Identification and registered office of the seller:

Flanders Classics NV
Harensesteenweg 228
1800 Vilvoorde (Belgium)
VAT: BE 0818.388.802
Tel.: 02/255.00.00
Fax: 02/252.49.70

The company is registered at the Crossroads Bank of Enterprises under enterprise number 0818.388.802.

Flanders Classics NV offers tickets for sale via this website for the cycling events of the Proximus Cycling Challenge.

It cannot be held responsible for damage or losses caused by a change in location, price or date or caused by the cancellation of an event. The individual who makes the purchase is considered to be the sole purchaser, and only he/she is obliged to make payment. Registrations may not be resold to third parties nor may they be transferred to third parties as part of a business relationship.

A registration for an event cannot be refunded (not even in cases of loss or theft), returned or exchanged unless the event is cancelled. In the event of cancellation, the refund will only be issued to the original purchaser.

Registration takes place at the time that the confirmation e-mail is sent and will only be final after payment has been received.

There are no physical tickets for an event. Registration is confirmed via a confirmation e-mail, which serves as proof of registration. At the event, you may be requested to present proof of identity in order to verify the validity of the confirmation e-mail. If you fail to appear on the day of the event, your registration will be regarded as sold and will not be refunded or exchanged. Delays which occur can never give rise to compensation, refunds or interest.

Flanders Classics NV uses all reasonable means to ensure that the information on its website is complete, accurate and up to date. However, Flanders Classics NV provides no guarantee in this regard, and cannot be held liable for any direct or indirect damage resulting from a visit to, or the use of, its website, unless such damage is proved to have been caused intentionally or by a serious error on the part of Flanders Classics NV. Flanders Classics NV is not liable for force majeure conditions which delay or impede the fulfilment of this agreement. Force majeure conditions include, but are not limited to, the following: strike, natural disasters, flood, fire, occupation, extreme weather conditions, government intervention and technical failures. Flanders Classics NV is not required to supply proof of the unforeseeable or unavoidable nature of such a situation of force majeure.

The customer hereby expressly agrees to provide personal information that is true, accurate, current and complete as requested on the registration form. Flanders Classics NV reserves the right to suspend or deny the requested transaction if it reasonably suspects that the information provided is inaccurate, incomplete or outdated. This information may be retained in order to guarantee the proper functioning of its services. It may also be used by Flanders Classics NV for marketing purposes and may be made available to contractually bound parties. Any customer that can prove his/her identity is entitled to gain access to his/her personal data and make improvements to these data, subject to the prior receipt of a dated and signed written request.

These general terms and conditions govern the entire contractual relationship between Flanders Classics NV and its customer, to the exclusion of the customer’s general terms and conditions. Any change to, derogation from or addition to these general terms and conditions must be the subject of a written agreement. The non-exercise of its rights as defined by Flanders Classics NV in these general terms and conditions cannot be deemed to be a waiver of its right to do so in the future. Flanders Classics NV is entitled to amend these general terms and conditions at any time and without prior notice. Unless otherwise stated, these changes enter force the moment they appear on the website. The relationship between the customer and Flanders Classics NV is governed exclusively by Belgian Law.